Common purchase queries answered
Orders and Shipping
Our refund and returns policy is 48 hours after delivery for a full refund. After that time all sales are final.
To process a return, please contact ch***@wa**********.com and let us know the issue. Please include photos.
To return your product, you should mail your product to: 414 SE 2nd St. Topeka, Kansas 66619
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
This all depends on the shipping desired. For the quickest service, we recommend you shop in person (plus you receive a 20% discount).
Once your item is shipped we will send you the tracking code so you can anticipate arrival.
Sales tax is applicable for all purchases in Kansas. If you are an out-of-state buyer, Kansas sales tax does not apply to you.
For international buyers, we recommend you purchase items via 1stdibs. They have extensive knowledge in ensuring the safe delivery of your new home furnishings.
frequently asked questions
unique to warehouse414
Zara is our signature model, she’s a natural at posing and has an affinity to MCM chairs. Her mom, Bobbie is warehouse414’s resident photographer. John and I have two little ones: Pip who does not cooperate for photos and Mini who is learning from Zara.
For large items, outside of 100 mile radius, we strongly encourage you to find the listing on 1stDibs or Chairish. Both of these elite eCommerce stores have superior shipping services at rates much lower then you or I can procure. Send an email if you have questions or don’t find your item.
As designers ourselves we know the importance of presenting furnishings to a client and the need to ensure said items will be available. We allow for a 7-day hold on any items; more time will be given to known customers and designers or by simply emailing us your situation. Please use the Hold Form request on the item page.
Because everything sold at warehouse414 is one-of-a-kind, pricing can sometimes be arbitrary. We do our best to reflect reasonable pricing in line with current trends and historic value, but we welcome offers on any items. Once you submit an offer, we will respond within three days.
